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freenet AG
Company information
Namefreenet AG
Head office
Firm information
Form of business organizationAG
Company namefreenet AG
Establishment place
Company headquartersHamburg
Coworker
Conversion

The freenet.de AG is a German telecommunications and Internet enterprise, which appear as Internetprovider, contents offerer and an offerer of Sprachtelefonie. The freenet.de AG is a daughter of the Mobilcom AG, which holds 52 per cent of the portions.

The freenet.de AG divided its activities into four large business fields:

  • Internet entrance (narrow band and DSL)
  • Sprachtelefonie (call by call over preselection 01019, Preselection, Internettelefonie)
  • Portal business
  • B2B-Services

In the year 2003 Freenet.de made 230 millions euro conversion alone with the offering of Internet entrances. Further 100 millions euro were gained with the Sprachtelefonie, the two last areas to have again 35 to millions euro into the cashes were brought.

2003 were the conversion collected about 365,5 millions euro (+ 766 per cent compared with 2002)

2004 were the conversion about 471,5 millions euro.

Offerer of Internet and telecommunication services

The freenet.de AG developed itself further in the year 2003 from a pure Internetdienstleister to an Internet and a telecommunications offerer. Decisive for this the purchase of the fixed net business of the parent company was mobilcom AG. The acquisition of the telephone business was at the same time basis for a reorganisation of the company into the four business fields Internet entrance, portal business, Telefonie and B2B-Services.

In the section Internet entrance the entrance services are bundled of freenet.de. Beside the classical narrow band entrance (modem, ISDN) the enterprise offers an entrance over broadband (DSL) since March 2003 also. The number of the DSL customers rose within the yearly 2004 of 80.000 to over 350.000. Within the narrow band range scarcely 3.5 million customer were counted. In the spring 2004 freenet.de with the offer freenet started the iPhone Internet Telefonie (Voice of over IP) abroad in and. This range wants freenet.de to the communication technology 21. Century develop. The purchase of the fixed net business of mobilcom had fundamental effects on the section Internet entrance. Up to the purchase freenet.de received a commission from the use minutes of its customers only through mobilcom. Since 1 April the use minutes settle 2003 fully in the profit and loss calculation. The conversion in this section has itself thereupon in the year 2003 from 17.6 million to 231.1 million euro multiplies. In the financial year 2004 the conversions of this section climbed again around 22% on 282.73 million euro.

The range portal represents the traditional core business of freenet.de, the marketing of contents and functions over the Internet side www.freenet.de. Among the free achievements information and intelligence services for the most diverse ranges, like economics, e.g. rank society, sport and maintenance as well as the freenet Community. Components freenet.de of the portal are beyond that liable to pay the costs services like for example the E-Mail Office and the Singles Community. Again the range Domainhosting was added by the assumption of the offerer STRATO AG. Despite the increasing meaning of pay-requiring contents the free offers remain importantly, since they represent on the one hand the basis for advertising conversions and make on the other hand the Website the market place, from which over co-operation capital likewise struck have themselves.

For example at the end of of 2002 with fluxx.com AG an on-line Lotto kiosk was realized. The freenet.de Shopping Mall, the virtual travel agency and the virtual Ticketshop profits likewise from a high use of the Website. In the autumn the freenet.de license for on-line transmission of the plays of the UEFA champions League acquired 2004 in the season 2004/2005. End of 2004 were altogether 6.92 million members with freenet.de registered. The range Telefonie resulted from the acquisition of the complete fixed net business inclusive of technical infrastructure, customer master and the coworker of mobilcom. freenet.de arises to offerers of Preselection tariffs and with the call by call switching with the a choice numbers 01019, 01024 and 01074 in this market both and. The existence of active telephone customers climbed loud freenet.de in the yearly process 2004 around 53% on 4.6 million euro. The range B2B-Services is still rather insignificant in the comparison with the remaining three divisions. Here solutions for self-employed persons and from the ranges server housing are offered & - Hosting, cross-linking of a visible number of decentralized locations as well as professional Web-based telecommunications solutions. Additional momentum is the B2B-Bereich via at the beginning of 2005 to take place additional purchase of the former talc LINE ID to bring, those on the increase in value service business in the Telefonie is specialized (offerers of liable to pay the costs service numbers within the range 0800, 0900 and intelligent net services).

Criticism

Freenet.de was noticeable negatively in the past because of bad Kundenservice and spontaneous raisings of the tariff. The latters become partially only few hours before the entry into force bekanntgebenen. Likewise are in the forums of DSLTeam.de, DSLForum.de and Onlinekosten.de a large number of empiric reports concerning unfounded calculations and delaying tactics, as she found e.g. in November 2003 instead of. Freenet.de offered a package consisting of "“freenet DSL flat"”, to a 12-monatigem premiere Startabonement for 28,90 euro on as well as a free D-BOX. Some customers received to premiere the package, it however a great many customers for months by the Kundenservice were delayed, without getting a remuneration or a like. In the forums specified above freenet coworkers are to be likewise found according to opinion of some forum members, who always react to negative Posts of customers with Lobeshymnen to Freenet.de. In relation to criticism Freenet.de reacted so far always very aggressively, e.g. the Provider committed censorship in the Internet in February 2004, by rerouting customers, who tried to call enterprise-critical sides, by means of transparent Webproxys on an enterprise-own Counter Strike web page. In the evening of the 1. March, at least one week after beginning of the blockage, main header of the Provider it and pushed the blockade onto one "„overeager coworker"”. The sides mentioned were sued however by Freenet.de and had to close thus obligatorily, however a side changed over to foreign of host and can act from there out better. Also under chefduzen.de, exciting stories over freenet and there handling coworkers are to the appointed forum of exploitations again and again.

In December 2005 the Freenet.de AG was condemned of Hamburg district courts because of E-Mail Spamming.

Critical one left

  • In former times under the Domain www.freenetbeschiss.de.vu attainable, the side had to judge due to the complaint from freenet and move a foreign host.

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